Know Your Repair Rights, Don’t Let The Insurance Decide

You Have a Choice – Choose What’s Best for You


After a car accident, one of the most important decisions you'll make is where to get your vehicle repaired. What many people don’t realize is that you have the right to choose your repair shop—your insurance company can’t force you to go to one of their “preferred” or “approved” shops. It’s your car, your policy, and ultimately, your decision.


Insurance-recommended shops often operate under direct repair program (DRP) contracts, which require them to follow the insurance company's guidelines. While that may sound convenient, these agreements typically include accepting lower labor rates, using aftermarket or salvage parts, and working within tight timelines that don’t always prioritize quality over quantity. These shops are often overloaded, impersonal, and located far from your home or work, adding even more stress to an already difficult situation.


At Northridge Body Works, we’re an independent, locally-owned auto body shop that has proudly served the Northridge community for over 25 years. Since 2010, we’ve been run by a husband-and-wife team, Carlos and Guille, who believe in doing business the right way—with honesty, personalized service, and a commitment to excellence. We don’t answer to insurance quotas; we answer to you, the customer.

When you choose Northridge Body Works, you're choosing:

  • Flexible Scheduling – Fewer delays and more one-on-one communication.
  • Personal Attention – You’re not just a claim number—you’re a neighbor.
  • Quality Craftsmanship – Our repairs are done with precision, using OEM or high-quality parts.
  • Advocacy – We help guide you through the claims process, and make sure your car is restored properly and safely.


Don’t settle for a shop chosen by your insurer just because it seems easier. You deserve a repair experience that puts your needs first—not the insurance company’s bottom line.


It’s your car. It’s your insurance. It’s your choice. Choose Northridge Body Works and experience the difference.